Mark the replies as answers if they help. Outlook will scan your mailbox for items with Categories which aren’t in the Master Category List yet and will add them. Click the button “Upgrade to Color Categories…”.Right click on the top of your mailbox folder set and choose Properties.They are using Home & Business 2013 64 bit, based on my research it seems to be an issue with the profile, which I already recreated and it only worked for a few days next thing you know BAM its grayed out again. Switch back to the Mail Navigation (keyboard shortcut: CTRL+1). I have a user that's having trouble with the quick steps feature where it randomly disappears or more along the lines of being grayed out.Drag & drop the Categories.msg file from Explorer into the Notes folder.Open your Notes folder (keyboard shortcut: Ctrl+5).Then restore it on new computer by the following steps: Save the Note outside of Outlook as an msg-file Outlook via File-> Save as… or by dragging it out of Outlook and into an Explorer folder or onto your Desktop.Select all the Categories which you want to backup.Right click on it and choose Categorize-> All Categories….
Switch to your Notes folder (keyboard shortcut: CTRL+5).Write “Categories” in it to give it a name.Create an new Note item (keyboard shortcut: CTRL+SHIFT+N).You can close Outlook, copy this file to your backup location and paste it to replace the NormalEmail.dotm on new computer.Īs for Custom Categories, we can back up it with the Note item as a workaorund: For Outlook 2016, it is located in:Ĭ:\Users\%username%\AppData\Roaming\Microsoft\Templates Additionally, the Quick Parts are saved in a file called NormalEmail.dotm and is located in your Templates folder.
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